NullPointerException in com.adyen.threeds2.internal.ui.activity.getSDKTransactionID.getSDKReferenceNumber

[mikkoville]

Description

We logged one of our user crashing for a null pointer in the Adyen challenge activity

Steps to Reproduce

1. I am able to consistently reproduce this issue: No

Not able to reproduce yet

Logs and Crash Reports

Fatal Exception: java.lang.NullPointerException: Attempt to invoke virtual method 'void android.view.View.setAlpha(float)' on a null object reference
     at android.view.View$2.setValue(View.java:28733)
     at android.view.View$2.setValue(View.java:28730)
     at android.animation.PropertyValuesHolder$FloatPropertyValuesHolder.setAnimatedValue(PropertyValuesHolder.java:1379)
     at android.animation.ObjectAnimator.animateValue(ObjectAnimator.java:990)
     at android.animation.ValueAnimator.setCurrentFraction(ValueAnimator.java:692)
     at android.animation.ValueAnimator.setCurrentPlayTime(ValueAnimator.java:655)
     at android.animation.ValueAnimator.start(ValueAnimator.java:1087)
     at android.animation.ValueAnimator.start(ValueAnimator.java:1106)
     at android.animation.ObjectAnimator.start(ObjectAnimator.java:852)
     at android.animation.ValueAnimator.startWithoutPulsing(ValueAnimator.java:1099)
     at android.animation.AnimatorSet.handleAnimationEvents(AnimatorSet.java:1149)
     at android.animation.AnimatorSet.startAnimation(AnimatorSet.java:1234)
     at android.animation.AnimatorSet.start(AnimatorSet.java:729)
     at android.animation.AnimatorSet.start(AnimatorSet.java:684)
     at com.adyen.threeds2.internal.ui.activity.getSDKTransactionID.getSDKReferenceNumber(SourceFile:1316)
     at com.adyen.threeds2.internal.ui.activity.getSDKTransactionID.getSDKTransactionID(SourceFile:255)
     at com.adyen.threeds2.internal.ui.activity.getSDKTransactionID.getSDKReferenceNumber(SourceFile:1)
     at com.adyen.threeds2.internal.ui.activity.getSDKTransactionID.getSDKTransactionID(SourceFile:196)
     at com.adyen.threeds2.internal.ui.activity.getSDKTransactionID.getSDKReferenceNumber(SourceFile:137)
     at com.adyen.threeds2.internal.ui.activity.ChallengeActivity.de_(SourceFile:281)
     at com.adyen.threeds2.internal.ui.activity.ChallengeActivity.onNewIntent(SourceFile:121)
     at android.app.Activity.performNewIntent(Activity.java:8262)
     at android.app.Instrumentation.callActivityOnNewIntent(Instrumentation.java:1429)
     at android.app.Instrumentation.callActivityOnNewIntent(Instrumentation.java:1442)
     at android.app.ActivityThread.deliverNewIntents(ActivityThread.java:3977)
     at android.app.ActivityThread.handleNewIntent(ActivityThread.java:3984)
     at android.app.servertransaction.NewIntentItem.execute(NewIntentItem.java:56)
     at android.app.servertransaction.ActivityTransactionItem.execute(ActivityTransactionItem.java:45)
     at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
     at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
     at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2288)
     at android.os.Handler.dispatchMessage(Handler.java:106)
     at android.os.Looper.loopOnce(Looper.java:210)
     at android.os.Looper.loop(Looper.java:299)
     at android.app.ActivityThread.main(ActivityThread.java:8293)
     at java.lang.reflect.Method.invoke(Method.java)
     at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:556)
     at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1045)

Code Snippets

Provide code snippets where the SDK is implemented in your project.

Insert your code here

Integration Information

1. Server-side integration: Advanced flow
2. Client-side integration: Components
3. SDK version: 5.10.0
4. Android version(s) where issue occurs: 12
5. Device model(s) where issue occurs: Xiamoi Mi 10T pro

Additional Context

[tkuntubayev]

Hi @mikkoville,
Thank you for reaching out and sharing the details!

We had similar reports before. Could you please check if it's connected to one of these:
Adyen/adyen-3ds2-android#39
#934

In case it's not connected to the above, we will request more information and investigate further.

[github-actions]

This issue is now stale because it has been open for 14 days with no activity. Please provide the requested information or the issue will be closed automatically.

[mikkoville]

@tkuntubayev I see you have closed also all the linked issues. What can we do about this? It is still crashing for our users inside Adyen challenge activity and there is no way for us to catch this error

[mikkoville]

Hi @mikkoville, Thank you for reaching out and sharing the details!

We had similar reports before. Could you please check if it's connected to one of these: Adyen/adyen-3ds2-android#39 #934

In case it's not connected to the above, we will request more information and investigate further.

@tkuntubayev
Looking at the linked issues I don't see references to
at com.adyen.threeds2.internal.ui.activity.getSDKTransactionID.getSDKReferenceNumber
Other than that the issue looks similar.

I see other issues mentioning some 3rd party app causing this but the crash still is in the Adyen lib where it should be handled. Are you looking into handling this issue on Adyen side?

[tkuntubayev]

Hi @mikkoville,
Yes, we're looking into handling this issue on the SDK side regardless of any third-party connections. There've been a similar issue reported which could help to reproduce it.
#2302

I will keep this thread updated once there will be a solution. Thanks!

[github-actions]

This issue is now stale because it has been open for 14 days with no activity. Please provide the requested information or the issue will be closed automatically.

[github-actions]

This issue is now closed because it has been stalled for 14 days with no activity.

[mikkoville]

@tkuntubayev this was closed again. How can we keep this open until resolved. Thanks