[Bug]: AdditionalData missing

[AX-NICOLAS]

Description

AdditionalData is not present

Steps to reproduce

You can reproduce with an error

Actual behavior

No response

Expected behavior

return response with additionalData filled

Code snippet or screenshots (if applicable)

No response

Adyen Ruby API Library version

10.3

Ruby language version

8

Operating System

Linux

Additional context

Hello,

We've noticed that the additionalDatas field is not always present in the responses, especially on Android. Do you have any insight into why this might be happening?

For instance, in the case of the challengeCancel event, we’re receiving this field only very rarely, even though the feature is enabled on our consoles.

Here are a few example request IDs where additionalDatas was missing:

J3RQSKV6JLCX7CG6

X4H6R5KGXMTSN6Z3

PF57Q7NVRMZMRLQ9

Out of 100 requests, we only received additionalDatas 3 times, which seems unusual.

Thanks in advance for your help.

[gcatanese]

Hi @AX-NICOLAS, it is best to contact Support, it can be a missing configuration or an issue with the API behavior.
The library only wraps the APIs, without adding validation or business logic.
Hope it gets solved soon.

Beppe

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This issue has been automatically marked as stale due to inactivity and will be closed in 7 days if no further activity occurs.

[github-actions]

This issue was closed due to inactivity. Please reopen if you still encounter this problem or have more information to add.