From 8c1c033836f25c787a361fa2dddcff1ca5572abc Mon Sep 17 00:00:00 2001 From: Denis Roussel Date: Fri, 31 Oct 2025 13:18:24 +0100 Subject: [PATCH 01/13] [16.0][ADD] shopfloor_reception_helpdesk --- .../odoo/addons/shopfloor_reception_helpdesk | 1 + setup/shopfloor_reception_helpdesk/setup.py | 6 + shopfloor_reception_helpdesk/README.rst | 77 ++++ shopfloor_reception_helpdesk/__init__.py | 2 + shopfloor_reception_helpdesk/__manifest__.py | 16 + .../actions/__init__.py | 1 + .../actions/messages.py | 18 + .../readme/CONTRIBUTORS.md | 1 + .../readme/DESCRIPTION.md | 2 + .../services/__init__.py | 1 + .../services/reception.py | 137 ++++++ .../static/description/icon.png | Bin 0 -> 9455 bytes .../static/description/index.html | 424 ++++++++++++++++++ .../tests/test_reception_helpdesk.py | 69 +++ 14 files changed, 755 insertions(+) create mode 120000 setup/shopfloor_reception_helpdesk/odoo/addons/shopfloor_reception_helpdesk create mode 100644 setup/shopfloor_reception_helpdesk/setup.py create mode 100644 shopfloor_reception_helpdesk/README.rst create mode 100644 shopfloor_reception_helpdesk/__init__.py create mode 100644 shopfloor_reception_helpdesk/__manifest__.py create mode 100644 shopfloor_reception_helpdesk/actions/__init__.py create mode 100644 shopfloor_reception_helpdesk/actions/messages.py create mode 100644 shopfloor_reception_helpdesk/readme/CONTRIBUTORS.md create mode 100644 shopfloor_reception_helpdesk/readme/DESCRIPTION.md create mode 100644 shopfloor_reception_helpdesk/services/__init__.py create mode 100644 shopfloor_reception_helpdesk/services/reception.py create mode 100644 shopfloor_reception_helpdesk/static/description/icon.png create mode 100644 shopfloor_reception_helpdesk/static/description/index.html create mode 100644 shopfloor_reception_helpdesk/tests/test_reception_helpdesk.py diff --git a/setup/shopfloor_reception_helpdesk/odoo/addons/shopfloor_reception_helpdesk b/setup/shopfloor_reception_helpdesk/odoo/addons/shopfloor_reception_helpdesk new file mode 120000 index 00000000000..85b13bc8c65 --- /dev/null +++ b/setup/shopfloor_reception_helpdesk/odoo/addons/shopfloor_reception_helpdesk @@ -0,0 +1 @@ +../../../../shopfloor_reception_helpdesk \ No newline at end of file diff --git a/setup/shopfloor_reception_helpdesk/setup.py b/setup/shopfloor_reception_helpdesk/setup.py new file mode 100644 index 00000000000..28c57bb6403 --- /dev/null +++ b/setup/shopfloor_reception_helpdesk/setup.py @@ -0,0 +1,6 @@ +import setuptools + +setuptools.setup( + setup_requires=['setuptools-odoo'], + odoo_addon=True, +) diff --git a/shopfloor_reception_helpdesk/README.rst b/shopfloor_reception_helpdesk/README.rst new file mode 100644 index 00000000000..58efda7e4f0 --- /dev/null +++ b/shopfloor_reception_helpdesk/README.rst @@ -0,0 +1,77 @@ +============================ +Shopfloor Reception Helpdesk +============================ + +.. + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! This file is generated by oca-gen-addon-readme !! + !! changes will be overwritten. !! + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! source digest: sha256:95ca35958dc1759c81813ab6346c438756ab14f791a1fcdc258df16ca85f4d30 + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + +.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png + :target: https://odoo-community.org/page/development-status + :alt: Beta +.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png + :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html + :alt: License: AGPL-3 +.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fwms-lightgray.png?logo=github + :target: https://github.com/OCA/wms/tree/16.0/shopfloor_reception_helpdesk + :alt: OCA/wms +.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png + :target: https://translation.odoo-community.org/projects/wms-16-0/wms-16-0-shopfloor_reception_helpdesk + :alt: Translate me on Weblate +.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png + :target: https://runboat.odoo-community.org/builds?repo=OCA/wms&target_branch=16.0 + :alt: Try me on Runboat + +|badge1| |badge2| |badge3| |badge4| |badge5| + +This module allows to present services for shopfloor reception helpdesk +tickets declarations. + +**Table of contents** + +.. contents:: + :local: + +Bug Tracker +=========== + +Bugs are tracked on `GitHub Issues `_. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +`feedback `_. + +Do not contact contributors directly about support or help with technical issues. + +Credits +======= + +Authors +------- + +* ACSONE SA/NV + +Contributors +------------ + +- Denis Roussel denis.roussel@acsone.eu + +Maintainers +----------- + +This module is maintained by the OCA. + +.. image:: https://odoo-community.org/logo.png + :alt: Odoo Community Association + :target: https://odoo-community.org + +OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use. + +This module is part of the `OCA/wms `_ project on GitHub. + +You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. diff --git a/shopfloor_reception_helpdesk/__init__.py b/shopfloor_reception_helpdesk/__init__.py new file mode 100644 index 00000000000..8f275c2963c --- /dev/null +++ b/shopfloor_reception_helpdesk/__init__.py @@ -0,0 +1,2 @@ +from . import services +from . import actions diff --git a/shopfloor_reception_helpdesk/__manifest__.py b/shopfloor_reception_helpdesk/__manifest__.py new file mode 100644 index 00000000000..a421eb9697c --- /dev/null +++ b/shopfloor_reception_helpdesk/__manifest__.py @@ -0,0 +1,16 @@ +# Copyright 2025 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). + +{ + "name": "Shopfloor Reception Helpdesk", + "summary": """This module allows to create helpdesk tickets in reception scenarios""", + "version": "16.0.1.0.0", + "license": "AGPL-3", + "author": "ACSONE SA/NV,Odoo Community Association (OCA)", + "website": "https://github.com/OCA/wms", + "depends": [ + "shopfloor_reception", + "helpdesk_mgmt_stock", + # "helpdesk_mgmt_motive" + ], +} diff --git a/shopfloor_reception_helpdesk/actions/__init__.py b/shopfloor_reception_helpdesk/actions/__init__.py new file mode 100644 index 00000000000..833073245dd --- /dev/null +++ b/shopfloor_reception_helpdesk/actions/__init__.py @@ -0,0 +1 @@ +from . import messages diff --git a/shopfloor_reception_helpdesk/actions/messages.py b/shopfloor_reception_helpdesk/actions/messages.py new file mode 100644 index 00000000000..2caff38abf6 --- /dev/null +++ b/shopfloor_reception_helpdesk/actions/messages.py @@ -0,0 +1,18 @@ +# Copyright 2025 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). +from odoo import _ + +from odoo.addons.component.core import Component + + +class MessageAction(Component): + _inherit = "shopfloor.message.action" + + def helpdesk_ticket_created(self, ticket): + return { + "message_type": "success", + "body": _( + "Helpdesk ticket (%(ticket_name)s) created!", + ticket_name=ticket.display_name, + ), + } diff --git a/shopfloor_reception_helpdesk/readme/CONTRIBUTORS.md b/shopfloor_reception_helpdesk/readme/CONTRIBUTORS.md new file mode 100644 index 00000000000..4e7e6847269 --- /dev/null +++ b/shopfloor_reception_helpdesk/readme/CONTRIBUTORS.md @@ -0,0 +1 @@ +- Denis Roussel diff --git a/shopfloor_reception_helpdesk/readme/DESCRIPTION.md b/shopfloor_reception_helpdesk/readme/DESCRIPTION.md new file mode 100644 index 00000000000..55a2bb3491c --- /dev/null +++ b/shopfloor_reception_helpdesk/readme/DESCRIPTION.md @@ -0,0 +1,2 @@ +This module allows to present services for shopfloor reception helpdesk +tickets declarations. diff --git a/shopfloor_reception_helpdesk/services/__init__.py b/shopfloor_reception_helpdesk/services/__init__.py new file mode 100644 index 00000000000..aa19bba8ce4 --- /dev/null +++ b/shopfloor_reception_helpdesk/services/__init__.py @@ -0,0 +1 @@ +from . import reception diff --git a/shopfloor_reception_helpdesk/services/reception.py b/shopfloor_reception_helpdesk/services/reception.py new file mode 100644 index 00000000000..4917824b568 --- /dev/null +++ b/shopfloor_reception_helpdesk/services/reception.py @@ -0,0 +1,137 @@ +# Copyright 2025 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). +from odoo.addons.base_rest.components.service import to_int +from odoo.addons.component.core import Component +from odoo.addons.stock.models.stock_move_line import StockMoveLine +from odoo.addons.stock.models.stock_picking import Picking + + +class Reception(Component): + + _inherit = "shopfloor.reception" + + def start_helpdesk(self, picking_id: int, selected_line_id: int): + """ + Endpoint to start to fill in Helpdesk details + """ + picking = self.env["stock.picking"].browse(picking_id).exists() + line = self.env["stock.move.line"].browse(selected_line_id).exists() + return self._response( + next_state="start_helpdesk", + data={ + "selected_move_line": self._data_for_move_lines(line), + "picking": self.data.picking(picking), + }, + ) + + def create_helpdesk(self, picking_id: int, selected_line_id: int, description: str): + """ + Endpoint to create the hdelpdesk ticket + """ + picking = self.env["stock.picking"].browse(picking_id).exists() + line = self.env["stock.move.line"].browse(selected_line_id).exists() + ticket = self._create_helpdesk(picking, line, description) + message = {} + if ticket: + message = self.msg_store.helpdesk_ticket_created(ticket) + return self._response( + next_state="set_destination", + data={ + "selected_move_line": self._data_for_move_lines(line), + "picking": self.data.picking(picking), + }, + message=message, + ) + + def _prepare_ticket_wizard_values( + self, picking: Picking, line: StockMoveLine, description: str, **kwargs + ): + return {"description": description} + + def _create_helpdesk( + self, picking: Picking, line: StockMoveLine, description: str, **kwargs + ): + wizard = ( + self.env["stock.helpdesk.ticket.create"] + .with_context(active_model="stock.move", active_id=line.move_id.id) + .create( + self._prepare_ticket_wizard_values( + picking, line, description=description, **kwargs + ) + ) + ) + tickets_before = line.move_id.helpdesk_ticket_ids + wizard.create_helpdesk_ticket() + ticket = line.move_id.helpdesk_ticket_ids - tickets_before + return ticket + + +class ShopfloorReceptionValidator(Component): + _inherit = "shopfloor.reception.validator" + + def start_helpdesk(self): + return { + "picking_id": {"coerce": to_int, "required": True, "type": "integer"}, + "selected_line_id": { + "coerce": to_int, + "type": "integer", + "required": True, + }, + } + + def create_helpdesk(self): + return { + "picking_id": {"coerce": to_int, "required": True, "type": "integer"}, + "selected_line_id": { + "coerce": to_int, + "type": "integer", + "required": True, + }, + "description": {"type": "string", "required": True}, + } + + +class ShopfloorReceptionValidatorResponse(Component): + _inherit = "shopfloor.reception.validator.response" + + def _states(self): + states = super()._states() + states.update( + { + "start_helpdesk": self._schema_start_helpdesk, + "create_helpdesk": self._schema_create_helpdesk, + } + ) + return states + + @property + def _schema_start_helpdesk(self): + return { + "selected_move_line": { + "type": "list", + "schema": {"type": "dict", "schema": self.schemas.move_line()}, + }, + "picking": {"type": "dict", "schema": self.schemas.picking()}, + } + + @property + def _schema_create_helpdesk(self): + return { + "selected_move_line": { + "type": "list", + "schema": {"type": "dict", "schema": self.schemas.move_line()}, + }, + "picking": {"type": "dict", "schema": self.schemas.picking()}, + } + + def _create_helpdesk_next_states(self): + return {"set_destination", "select_move"} + + def _start_helpdesk_next_states(self): + return {"start_helpdesk"} + + def start_helpdesk(self): + return self._response_schema(next_states=self._start_helpdesk_next_states()) + + def create_helpdesk(self): + return self._response_schema(next_states=self._create_helpdesk_next_states()) diff --git a/shopfloor_reception_helpdesk/static/description/icon.png b/shopfloor_reception_helpdesk/static/description/icon.png new file mode 100644 index 0000000000000000000000000000000000000000..3a0328b516c4980e8e44cdb63fd945757ddd132d GIT binary patch literal 9455 zcmW++2RxMjAAjx~&dlBk9S+%}OXg)AGE&Cb*&}d0jUxM@u(PQx^-s)697TX`ehR4?GS^qbkof1cslKgkU)h65qZ9Oc=ml_0temigYLJfnz{IDzUf>bGs4N!v3=Z3jMq&A#7%rM5eQ#dc?k~! zVpnB`o+K7|Al`Q_U;eD$B zfJtP*jH`siUq~{KE)`jP2|#TUEFGRryE2`i0**z#*^6~AI|YzIWy$Cu#CSLW3q=GA z6`?GZymC;dCPk~rBS%eCb`5OLr;RUZ;D`}um=H)BfVIq%7VhiMr)_#G0N#zrNH|__ zc+blN2UAB0=617@>_u;MPHN;P;N#YoE=)R#i$k_`UAA>WWCcEVMh~L_ zj--gtp&|K1#58Yz*AHCTMziU1Jzt_jG0I@qAOHsk$2}yTmVkBp_eHuY$A9)>P6o~I z%aQ?!(GqeQ-Y+b0I(m9pwgi(IIZZzsbMv+9w{PFtd_<_(LA~0H(xz{=FhLB@(1&qHA5EJw1>>=%q2f&^X>IQ{!GJ4e9U 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00000000000..ad9e1d51d47 --- /dev/null +++ b/shopfloor_reception_helpdesk/static/description/index.html @@ -0,0 +1,424 @@ + + + + + +Shopfloor Reception Helpdesk + + + +
+

Shopfloor Reception Helpdesk

+ + +

Beta License: AGPL-3 OCA/wms Translate me on Weblate Try me on Runboat

+

This module allows to present services for shopfloor reception helpdesk +tickets declarations.

+

Table of contents

+ +
+

Bug Tracker

+

Bugs are tracked on GitHub Issues. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +feedback.

+

Do not contact contributors directly about support or help with technical issues.

+
+
+

Credits

+
+

Authors

+
    +
  • ACSONE SA/NV
    • +
+
+
+

Contributors

+ +
+
+

Maintainers

+

This module is maintained by the OCA.

+ +Odoo Community Association + +

OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use.

+

This module is part of the OCA/wms project on GitHub.

+

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

+
+
+
+ + diff --git a/shopfloor_reception_helpdesk/tests/test_reception_helpdesk.py b/shopfloor_reception_helpdesk/tests/test_reception_helpdesk.py new file mode 100644 index 00000000000..ab1308ea5e0 --- /dev/null +++ b/shopfloor_reception_helpdesk/tests/test_reception_helpdesk.py @@ -0,0 +1,69 @@ +# Copyright 2025 ACSONE SA/NV (https://acsone.eu) +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). +from odoo.addons.shopfloor_reception.tests.common import CommonCase + + +class TestReceptionHelpdesk(CommonCase): + @classmethod + def setUpClass(cls): + super().setUpClass() + cls.PickingType = cls.env["stock.picking.type"].sudo() + cls.suppliers = cls.env.ref("stock.stock_location_suppliers") + cls.warehouse = cls.env.ref("stock.warehouse0") + cls.Product = cls.env["product.product"].sudo() + cls.purchase_team = ( + cls.env["helpdesk.ticket.team"].sudo().create({"name": "Purchase Helpdesk"}) + ) + + cls.type_rec = cls.PickingType.create( + { + "name": "Reception Test", + "sequence_code": "REC-TEST", + "allow_helpdesk_ticket": True, + "default_helpdesk_team_id": cls.purchase_team.id, + } + ) + cls.env.user.groups_id |= cls.env.ref("helpdesk_mgmt.group_helpdesk_user") + + def test_set_done_backorder_urgent(self): + self.menu.sudo().picking_type_ids = self.type_rec + picking = self._create_picking(picking_type=self.type_rec) + line = picking.move_line_ids.filtered( + lambda line: line.product_id == self.product_a + ) + self.assertFalse(line.move_id.helpdesk_ticket_ids) + response = self.service.dispatch( + "start_helpdesk", + params={"picking_id": picking.id, "selected_line_id": line.id}, + ) + + self.assertEqual( + response["data"]["start_helpdesk"]["selected_move_line"], + self.data.move_lines(line), + ) + self.assertEqual( + response["data"]["start_helpdesk"]["picking"], self.data.picking(picking) + ) + + response = self.service.dispatch( + "create_helpdesk", + params={ + "picking_id": picking.id, + "selected_line_id": line.id, + "description": "Test Helpdesk", + }, + ) + self.assertTrue(line.move_id.helpdesk_ticket_ids) + message = f"Helpdesk ticket ({line.move_id.helpdesk_ticket_ids.display_name}) created!" + self.assert_response( + response, + next_state="set_destination", + data={ + "picking": self._data_for_picking(picking, with_progress=False), + "selected_move_line": self.data.move_lines(line), + }, + message={ + "body": message, + "message_type": "success", + }, + ) From b6dedab430426fd086489877fa92f4a1c58fc9d2 Mon Sep 17 00:00:00 2001 From: Denis Roussel Date: Fri, 31 Oct 2025 13:25:14 +0100 Subject: [PATCH 02/13] [16.0][ADD] shopfloor_reception_helpdesk_mobile --- .../shopfloor_reception_helpdesk_mobile | 1 + .../setup.py | 6 + .../README.rst | 77 ++++ .../__init__.py | 0 .../__manifest__.py | 15 + .../readme/CONTRIBUTORS.md | 1 + .../readme/DESCRIPTION.md | 2 + .../static/description/icon.png | Bin 0 -> 9455 bytes .../static/description/index.html | 424 ++++++++++++++++++ .../static/src/scenario/reception.js | 81 ++++ .../templates/assets.xml | 27 ++ 11 files changed, 634 insertions(+) create mode 120000 setup/shopfloor_reception_helpdesk_mobile/odoo/addons/shopfloor_reception_helpdesk_mobile create mode 100644 setup/shopfloor_reception_helpdesk_mobile/setup.py create mode 100644 shopfloor_reception_helpdesk_mobile/README.rst create mode 100644 shopfloor_reception_helpdesk_mobile/__init__.py create mode 100644 shopfloor_reception_helpdesk_mobile/__manifest__.py create mode 100644 shopfloor_reception_helpdesk_mobile/readme/CONTRIBUTORS.md create mode 100644 shopfloor_reception_helpdesk_mobile/readme/DESCRIPTION.md create mode 100644 shopfloor_reception_helpdesk_mobile/static/description/icon.png create mode 100644 shopfloor_reception_helpdesk_mobile/static/description/index.html create mode 100644 shopfloor_reception_helpdesk_mobile/static/src/scenario/reception.js create mode 100644 shopfloor_reception_helpdesk_mobile/templates/assets.xml diff --git a/setup/shopfloor_reception_helpdesk_mobile/odoo/addons/shopfloor_reception_helpdesk_mobile b/setup/shopfloor_reception_helpdesk_mobile/odoo/addons/shopfloor_reception_helpdesk_mobile new file mode 120000 index 00000000000..04c0d688e57 --- /dev/null +++ b/setup/shopfloor_reception_helpdesk_mobile/odoo/addons/shopfloor_reception_helpdesk_mobile @@ -0,0 +1 @@ +../../../../shopfloor_reception_helpdesk_mobile \ No newline at end of file diff --git a/setup/shopfloor_reception_helpdesk_mobile/setup.py b/setup/shopfloor_reception_helpdesk_mobile/setup.py new file mode 100644 index 00000000000..28c57bb6403 --- /dev/null +++ b/setup/shopfloor_reception_helpdesk_mobile/setup.py @@ -0,0 +1,6 @@ +import setuptools + +setuptools.setup( + setup_requires=['setuptools-odoo'], + odoo_addon=True, +) diff --git a/shopfloor_reception_helpdesk_mobile/README.rst b/shopfloor_reception_helpdesk_mobile/README.rst new file mode 100644 index 00000000000..74ba1aaf22b --- /dev/null +++ b/shopfloor_reception_helpdesk_mobile/README.rst @@ -0,0 +1,77 @@ +=================================== +Shopfloor Reception Helpdesk Mobile +=================================== + +.. + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! This file is generated by oca-gen-addon-readme !! + !! changes will be overwritten. !! + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! source digest: sha256:087d6546b352f6f5da795959a529a648f0c86999d4b7319c73521eb0342a6755 + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + +.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png + :target: https://odoo-community.org/page/development-status + :alt: Beta +.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png + :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html + :alt: License: AGPL-3 +.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fwms-lightgray.png?logo=github + :target: https://github.com/OCA/wms/tree/16.0/shopfloor_reception_helpdesk_mobile + :alt: OCA/wms +.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png + :target: https://translation.odoo-community.org/projects/wms-16-0/wms-16-0-shopfloor_reception_helpdesk_mobile + :alt: Translate me on Weblate +.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png + :target: https://runboat.odoo-community.org/builds?repo=OCA/wms&target_branch=16.0 + :alt: Try me on Runboat + +|badge1| |badge2| |badge3| |badge4| |badge5| + +This module allows to define user interface for helpdesk ticket creation +in shopfloor reception flows. + +**Table of contents** + +.. contents:: + :local: + +Bug Tracker +=========== + +Bugs are tracked on `GitHub Issues `_. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +`feedback `_. + +Do not contact contributors directly about support or help with technical issues. + +Credits +======= + +Authors +------- + +* ACSONE SA/NV + +Contributors +------------ + +- Denis Roussel denis.roussel@acsone.eu + +Maintainers +----------- + +This module is maintained by the OCA. + +.. image:: https://odoo-community.org/logo.png + :alt: Odoo Community Association + :target: https://odoo-community.org + +OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use. + +This module is part of the `OCA/wms `_ project on GitHub. + +You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. diff --git a/shopfloor_reception_helpdesk_mobile/__init__.py b/shopfloor_reception_helpdesk_mobile/__init__.py new file mode 100644 index 00000000000..e69de29bb2d diff --git a/shopfloor_reception_helpdesk_mobile/__manifest__.py b/shopfloor_reception_helpdesk_mobile/__manifest__.py new file mode 100644 index 00000000000..8dff8657554 --- /dev/null +++ b/shopfloor_reception_helpdesk_mobile/__manifest__.py @@ -0,0 +1,15 @@ +# Copyright 2025 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). + +{ + "name": "Shopfloor Reception Helpdesk Mobile", + "summary": """This module allows to manage front display for helpdesk + management in reception scenario""", + "version": "16.0.1.0.0", + "license": "AGPL-3", + "author": "ACSONE SA/NV,Odoo Community Association (OCA)", + "website": "https://github.com/OCA/wms", + "depends": ["shopfloor_reception_helpdesk", "shopfloor_reception_mobile"], + "data": ["templates/assets.xml"], + "demo": [], +} diff --git a/shopfloor_reception_helpdesk_mobile/readme/CONTRIBUTORS.md b/shopfloor_reception_helpdesk_mobile/readme/CONTRIBUTORS.md new file mode 100644 index 00000000000..4e7e6847269 --- /dev/null +++ b/shopfloor_reception_helpdesk_mobile/readme/CONTRIBUTORS.md @@ -0,0 +1 @@ +- Denis Roussel diff --git a/shopfloor_reception_helpdesk_mobile/readme/DESCRIPTION.md b/shopfloor_reception_helpdesk_mobile/readme/DESCRIPTION.md new file mode 100644 index 00000000000..ef2f5feb82a --- /dev/null +++ b/shopfloor_reception_helpdesk_mobile/readme/DESCRIPTION.md @@ -0,0 +1,2 @@ +This module allows to define user interface for helpdesk ticket creation +in shopfloor reception flows. diff --git a/shopfloor_reception_helpdesk_mobile/static/description/icon.png b/shopfloor_reception_helpdesk_mobile/static/description/icon.png new file mode 100644 index 0000000000000000000000000000000000000000..3a0328b516c4980e8e44cdb63fd945757ddd132d GIT binary patch literal 9455 zcmW++2RxMjAAjx~&dlBk9S+%}OXg)AGE&Cb*&}d0jUxM@u(PQx^-s)697TX`ehR4?GS^qbkof1cslKgkU)h65qZ9Oc=ml_0temigYLJfnz{IDzUf>bGs4N!v3=Z3jMq&A#7%rM5eQ#dc?k~! 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+

Shopfloor Reception Helpdesk Mobile

+ + +

Beta License: AGPL-3 OCA/wms Translate me on Weblate Try me on Runboat

+

This module allows to define user interface for helpdesk ticket creation +in shopfloor reception flows.

+

Table of contents

+ +
+

Bug Tracker

+

Bugs are tracked on GitHub Issues. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +feedback.

+

Do not contact contributors directly about support or help with technical issues.

+
+
+

Credits

+
+

Authors

+
    +
  • ACSONE SA/NV
    • +
+
+
+

Contributors

+ +
+
+

Maintainers

+

This module is maintained by the OCA.

+ +Odoo Community Association + +

OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use.

+

This module is part of the OCA/wms project on GitHub.

+

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

+
+
+
+ + diff --git a/shopfloor_reception_helpdesk_mobile/static/src/scenario/reception.js b/shopfloor_reception_helpdesk_mobile/static/src/scenario/reception.js new file mode 100644 index 00000000000..14f7cbd21d7 --- /dev/null +++ b/shopfloor_reception_helpdesk_mobile/static/src/scenario/reception.js @@ -0,0 +1,81 @@ +/** + * Copyright 2025 ACSONE SA/NV (https://acsone.eu) + * License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl.html). + */ + +import {process_registry} from "/shopfloor_mobile_base/static/wms/src/services/process_registry.js"; + +const reception_scenario = process_registry.get("reception"); +const _get_states = reception_scenario.component.methods._get_states; +// Get the original template of the reception scenario +const template = reception_scenario.component.template; +// And inject the new state template (for this module) into it +const pos = template.indexOf(""); +const new_template = + template.substring(0, pos) + + ` + + + + +` + + template.substring(pos); + +// Extend the reception scenario with : +// - the new patched template +// - the js code for the new state +const ReceptionHelpdesk = process_registry.extend("reception", { + template: new_template, + props: ["helpdesk_description"], + "methods._get_states": function () { + let states = _get_states.bind(this)(); + const set_destination = states.set_destination; + + const self = this; + set_destination.on_declare_helpdesk = function () { + self.wait_call( + self.odoo.call("start_helpdesk", { + picking_id: self.state.data.picking.id, + selected_line_id: self.state.data.selected_move_line[0].id, + }) + ); + }; + states["start_helpdesk"] = { + on_create_helpdesk: () => { + self.wait_call( + self.odoo.call("create_helpdesk", { + picking_id: self.state.data.picking.id, + selected_line_id: self.state.data.selected_move_line[0].id, + description: self._props["helpdesk_description"], + }) + ); + }, + }; + return states; + }, +}); + +process_registry.replace("reception", ReceptionHelpdesk); diff --git a/shopfloor_reception_helpdesk_mobile/templates/assets.xml b/shopfloor_reception_helpdesk_mobile/templates/assets.xml new file mode 100644 index 00000000000..c78352010c7 --- /dev/null +++ b/shopfloor_reception_helpdesk_mobile/templates/assets.xml @@ -0,0 +1,27 @@ + + + + + From 6054c7d76125b22e968eabba7255b8aab0ee0c9f Mon Sep 17 00:00:00 2001 From: Denis Roussel Date: Fri, 31 Oct 2025 13:29:10 +0100 Subject: [PATCH 03/13] [DONT MERGE] test-requirements.txt --- test-requirements.txt | 2 ++ 1 file changed, 2 insertions(+) diff --git a/test-requirements.txt b/test-requirements.txt index 689482e20df..b8b92498eab 100644 --- a/test-requirements.txt +++ b/test-requirements.txt @@ -1,2 +1,4 @@ vcrpy-unittest odoo_test_helper + +odoo-addon-helpdesk-mgmt-stock @ git+https://github.com/OCA/helpdesk@refs/pull/875/head#subdirectory=setup/helpdesk_mgmt_stock From 9f14b7b4fd4f8f6c68fb0940b00b0cb10fc0a542 Mon Sep 17 00:00:00 2001 From: Denis Roussel Date: Fri, 31 Oct 2025 14:20:17 +0100 Subject: [PATCH 04/13] [IMP] shopfloor_reception_helpdesk: Pass the data if user is allowed to create tickets --- shopfloor_reception_helpdesk/actions/__init__.py | 2 ++ shopfloor_reception_helpdesk/actions/data.py | 14 ++++++++++++++ shopfloor_reception_helpdesk/actions/schema.py | 14 ++++++++++++++ 3 files changed, 30 insertions(+) create mode 100644 shopfloor_reception_helpdesk/actions/data.py create mode 100644 shopfloor_reception_helpdesk/actions/schema.py diff --git a/shopfloor_reception_helpdesk/actions/__init__.py b/shopfloor_reception_helpdesk/actions/__init__.py index 833073245dd..a075ec808a7 100644 --- a/shopfloor_reception_helpdesk/actions/__init__.py +++ b/shopfloor_reception_helpdesk/actions/__init__.py @@ -1 +1,3 @@ from . import messages +from . import data +from . import schema diff --git a/shopfloor_reception_helpdesk/actions/data.py b/shopfloor_reception_helpdesk/actions/data.py new file mode 100644 index 00000000000..cd80a205078 --- /dev/null +++ b/shopfloor_reception_helpdesk/actions/data.py @@ -0,0 +1,14 @@ +# Copyright 2025 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). +from odoo.addons.component.core import Component + + +class DataAction(Component): + + _inherit = "shopfloor.data.action" + + def _get_picking_parser(self, record, **kw): + parser = super()._get_picking_parser(record, **kw) + if record.picking_type_id.allow_helpdesk_ticket: + parser.append("helpdesk_ticket_allowed") + return parser diff --git a/shopfloor_reception_helpdesk/actions/schema.py b/shopfloor_reception_helpdesk/actions/schema.py new file mode 100644 index 00000000000..1857b79e279 --- /dev/null +++ b/shopfloor_reception_helpdesk/actions/schema.py @@ -0,0 +1,14 @@ +# Copyright 2025 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). +from odoo.addons.component.core import Component + + +class ShopfloorSchemaAction(Component): + _inherit = "shopfloor.schema.action" + + def picking(self): + schema = super().picking() + schema.update( + {"helpdesk_ticket_allowed": {"required": False, "type": "boolean"}} + ) + return schema From 683e5152f64d482444281d024b48a37d69b170b0 Mon Sep 17 00:00:00 2001 From: Denis Roussel Date: Fri, 31 Oct 2025 14:20:51 +0100 Subject: [PATCH 05/13] [IMP] shopfloor_reception_helpdesk_mobile: Don't display Helpdesk button if not allowed --- .../static/src/scenario/reception.js | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/shopfloor_reception_helpdesk_mobile/static/src/scenario/reception.js b/shopfloor_reception_helpdesk_mobile/static/src/scenario/reception.js index 14f7cbd21d7..e54af9cae95 100644 --- a/shopfloor_reception_helpdesk_mobile/static/src/scenario/reception.js +++ b/shopfloor_reception_helpdesk_mobile/static/src/scenario/reception.js @@ -15,7 +15,7 @@ const new_template = template.substring(0, pos) + `