diff --git a/CHANGES.md b/CHANGES.md
index 2139f5d7b4..06bfdceb86 100644
--- a/CHANGES.md
+++ b/CHANGES.md
@@ -7,6 +7,7 @@
 - #3829: Rich text from LibreOffice Calc is sent as screenshots
 - #3830: The message textarea blocks undo of the pasted text
 - #3863: Shift `unescapeHTML` helper function (used to set `isOnlyEmoji` on a message) to converse-headless
+- #3889: MUC join: Use room jids localpart as name in case name or identity not found
 
 ## 12.0.0 (2025-08-28)
 
diff --git a/src/headless/plugins/muc/muc.js b/src/headless/plugins/muc/muc.js
index 3528172f18..f07b931436 100644
--- a/src/headless/plugins/muc/muc.js
+++ b/src/headless/plugins/muc/muc.js
@@ -1276,11 +1276,12 @@ class MUC extends ModelWithVCard(ModelWithMessages(ColorAwareModel(ChatBoxBase))
      * @returns {Promise}
      */
     async getDiscoInfo() {
-        const identity = await api.disco.getIdentity('conference', 'text', this.get('jid'));
+        const jid = this.get('jid');
+        const identity = await api.disco.getIdentity('conference', 'text', jid);
         if (identity?.get('name')) {
             this.save({ name: identity.get('name') });
         } else {
-            log.error(`No identity or name found for ${this.get('jid')}`);
+            this.save({ name: Strophe.getNodeFromJid(jid) });
         }
         await this.getDiscoInfoFields();
         await this.getDiscoInfoFeatures();