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[bug]: Error when subscribing to a Work Item #8256

@leedsjb

Description

@leedsjb

Is there an existing issue for this?

  • I have searched the existing issues

Current behavior

When I subscribe to a work item I see the following error:

Image

Client-side debug info:

Image

The REST response is {"message":"Failed to subscribe to the issue."}.

Server-side debug info:

api pod log - does not occur every time the error is observed on the front end.

{"levelname": "WARNING", "asctime": "2025-12-06 19:15:17,407", "module": "base", "name": "plane.api", "message": "Object Does Not Exist", "error_code": "OBJECT_DOES_NOT_EXIST", "error_message": "IssueSubscriber matching query does not exist."}

Error does not occur every time attempt is made to subscribe to an issue - only intermittently.

Steps to reproduce

  1. Open a Work Item that you are not subscribed to
  2. Click subscribe
  3. Observe (intermittently) the error message toast
  4. Observe the UI state for the Subscribe button changes to Unsubscribe successfully despite the error

Environment

Production

Browser

Google Chrome

Variant

Self-hosted

Version

v2.0.0

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