Document order process flow

[flaiming]

I couldn't find any information about order process flow at http://www.feinheit.ch/media/labs/plata/ . Most importantly:

• What happens after order confirmation and payment?
• What to do after confirmation on admin side to verify payment?
• When (after what action) will be notify e-mails sent?
• How to do order canceling?

There should be clear documentation on that, it's really painful to find how it's done by searching code.

[matthiask]

After order confirmation and payment: Nothing right now. The last state (COMPLETED) only exists for humans right now (you might want to set this when goods have been physically shipped or something)

Verify payment: With Paypal and Ogone: Not much – payment mostly happens automatically resp. is communicated by a server2server request (IPN in case of paypal, postsale in case of Ogone).

Notify emails: Right now I think after creating a new profile (in the address form) and after successful payment / order confirmation.

Order canceling: Not sure. I think this depends on humans and processes. Is there anything that should be implemented in the shop itself?