Discord Ticket Bot

An advanced Ticket Bot for Roleplay servers

Table of Contents

• Bot Features
• Software and Applications used
• Before you start
• Installation
• About Code
  • Common Bugs
  • Developer

Bot Features

• Multi-Guild bot, can be used to do ticket supporting on multiple servers.
• Reopen and claim ticket feature.
• Ticket logging and hosting.
• And more ...

Software and Applications used

• NodeJS (Typescript)
• MongoDB
• Yarn (alternative for NPM)

Before you start

• Make sure you have installed NodeJS v16 or above in your system.
• Install all necessary packages:

npm i -g yarn typescript

Installation:

• Rename .env.example to .env and fill all the necessary credentials.
• Type the following in your terminal:

yarn --production
tsc

• Go to /build/config/config.json file and fill in all the necessary credentials.
• To run the application, just type node . in your terminal.

About Code:

Common Bugs:

[ERROR] [Error: ENOENT: no such file or directory, open 'C:\Users\username\path\Discord-Ticket-Bot\build\events\website\ticket-logs\transcript-123456789.html'] {
  errno: -4058,
  code: 'ENOENT',
  syscall: 'open',
  path: 'C:\Users\username\path\Discord-Ticket-Bot\build\events\website\ticket-logs\transcript-123456789.html'
}

• Answer: Create ticket-logs folder in Discord-Ticket-Bot\build\events\website directory.

Developer

• Murali Anand (murlee#0)

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