the current version does not recognize my purchase anymore

[bietiekay]

Hi,

I am a long time Passepartout customer (since 2021) and have used it ever since. For my account I also purchased the in-app thingie that made the "on-demand" feature available to me.

Unfortunately just since the update yesterday (2025-06-17) the app does not recognize or restore my purchase and so the feature and connection deactivates after 2 min.

The changelog states a rework of the purchase screen - so I hope there is a bug and I do not have lost my purchase.

[keeshux]

Hi Daniel, It is a bug, please update again to version 3.5.0 and let me know if the issue is resolved. Sorry! Davide De Rosa Software & Training Website <https://davidederosa.com> | Telegram <https://t.me/keeshux> | GitHub <https://github.com/keeshux> | Twitter <https://twitter.com/keeshux>

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On Tue, Jun 17, 2025 at 15:14 Daniel Kirstenpfad ***@***.***> wrote: Hi, I am a long time Passepartout customer (since 2021) and have used it ever since. For my account I also purchased the in-app thingie that made the "on-demand" feature available to me. Unfortunately just since the update yesterday (2025-06-17) the app does not recognize or restore my purchase and so the feature and connection deactivates after 2 min. The changelog states a rework of the purchase screen - so I hope there is a bug and I do not have lost my purchase. — Reply to this email directly, view it on GitHub <https://github.com/orgs/passepartoutvpn/discussions/1433>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAGEWXDMWA3JNTEQ6F5DQAL3EAIDDAVCNFSM6AAAAAB7QF22FGVHI2DSMVQWIX3LMV43ERDJONRXK43TNFXW4OZYGQ3DENZWGU> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[bietiekay]

the update on iOS and iPad OS just came through - I updated. 3.5.0 works again as before - all purchase is recognized!

Thank you for the great app and support <3

[keeshux]

@bietiekay hey, could you please contact me on [email protected] ? I would appreciate a tiny quick help with this issue. Thanks!

[bietiekay]

Hi Davide,sure!How can I be of help?DanielAm 23.06.2025 um 09:47 schrieb Davide ***@***.***>: @bietiekay hey, could you please contact me on ***@***.*** ? I would appreciate a tiny quick help with this issue. Thanks! —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>