Merge pull request #210 from zendesk/adding_issue_template

Adding contributing.md and new issue template

Author: tecknut

.github/ISSUE_TEMPLATE.md

@@ -0,0 +1,10 @@
+- SDK version:
+- Xcode version:
+- iOS or Simulator:
+- iOS Version:
+- Swift version:
+
+Steps to Reproduce:
+
+1. 
+2.

CONTRIBUTING.md

@@ -0,0 +1,22 @@
+## Contributing Issues
+
+### Before Submitting an Issue
+
+First, search if the issue has already been submitted. If so, add your comment to the issue.
+
+If your issue is a feature request, submit it to the [SDK community](https://support.zendesk.com/hc/en-us/community/topics/200488257-Zendesk-SDKs).
+
+### Writing Good Bug Reports and Feature Requests
+
+File a single issue per problem or feature request.
+
+The more information you provide, the more likely we'll be able to reproduce and fix the issue. Please provide as much of the following information as possible:
+
+* Reproducible steps that describe how the issue came to be
+* Animated GIFs
+* Code that demonstrates the issue
+* If possible, a sample app to reproduce the issue
+* SDK version
+* iOS version
+* Whether it happens in the installed app or in Simulator
+* Xcode version

README.md

@@ -33,6 +33,14 @@ pod 'ZendeskSDK', '~> RELEASE_VERSION_TAG'
 
 You can find [documentation](https://developer.zendesk.com/embeddables/docs/ios/overview) for the SDK and [release notes](https://developer.zendesk.com/embeddables/docs/ios/release_notes) on https://developer.zendesk.com.
 
+## Feature request
+
+All enhancement, improvement, and feature request suggestions are welcomed. Please submit them to our [SDK community](https://support.zendesk.com/hc/en-us/community/topics/200488257-Zendesk-SDKs). We will normally close feature requests posted to this repository.
+
+## A note regarding iOS 10
+
+We are aware that there are issues with the SDK when testing on iOS 10. We are currently working on a release of the SDK that addresses these issues, in line with our policy of supporting the current and previous two versions of iOS. If you find any iOS 10 specific issues, please feel free to submit them.
+
 ## Copyright and license
 
 Copyright 2014 Zendesk