Skip to content

Conversation

@raizasafeel
Copy link

Implements a feature to inform customers when they are creating a new ticket outside of defined business hours.

Changes:

  • Added necessary fields to HD Settings to enter working hours
  • Implemented check_working_hours API (hd_settings.py)
  • Created the OutsideHoursAlert.vue component and integrated it into TicketNew.vue.
  • Added tests in HD Settings checking various scenarios

Demonstration:
When I change working hours to include the current hour, the notification disappears:

screenshot-gif-github-issue

Closes #2561

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

Outside working hours message

1 participant