IT Support Specialist | Project Manager | System Administrator | Network Technician
π Mombasa, Kenya β’ π§ [email protected] β’ π +254 110 579100
π LinkedIn |
I'm a passionate IT Support Specialist with 2+ years of hands-on experience in:
- Troubleshooting hardware/software issues
- Setting up and securing LAN/WAN networks
- User Access managment
- Agile project management
- Providing remote technical support
- Training users and documenting IT systems
I'm certified in Google IT Support, Cybersecurity, and currently advancing my networking skills through Cisco Networking Technician training. I'm also a full-stack web developer (React.js, Ruby on Rails) and an advocate for systems that are both efficient and secure.
- π» IT Support: Desktop/laptop repair, printer/scanner setup, preventive maintenance
- π Cybersecurity: Risk assessment, threat mitigation, Linux security, SIEM, IDS
- π Networking: LAN/WAN configuration, firewall setup, router/switch installation
- π₯οΈ Systems Admin: Windows/Linux management, Active Directory
- π Documentation & Training: Workflow mapping, user guides, support walkthroughs
Windows Linux Cisco Packet Tracer Kali Linux Wireshark VirtualBox Splunk
Python SQL Bash Active Directory React.js Ruby on Rails PostgreSQL
Used Nmap, Nikto, and OpenVAS to assess and document vulnerabilities in a local Ubuntu server.
β‘οΈ Coming soon to this repo!
Designed and configured a secure home LAN/WAN network with firewall rules, VLANs, and guest access isolation.
Created a mock IT help desk ticketing system with user priorities and escalation levels using Google Sheets + Apps Script.
π  IT Technician @ Hetroxity β Freelance (Mombasa)
β’ Built and maintained secure home/office networks
β’ Diagnosed and repaired desktops and laptops
β’ Set up routers, crimped cables, configured firewalls
ποΈ Project Manager @ Marditech Ventures
β’ Managed construction resources and risk
β’ Coordinated teams, schedules, and vendors
π Office Assistant (Intern) @ State Department for Youth Affairs
β’ Streamlined data systems and improved documentation workflows
- Google IT Support Certificate
- Google Cybersecurity Certificate
- Google Project Management Certificate
- Google IT Automation with Python (In Progress)
- Cisco Networking Technician Path (In Progress)
- Full-Stack Web Development @ Microverse
- π Build and share more hands-on IT/cyber/networking labs
- π Earn Cisco CCNA
- π Set up a home SOC using ELK stack or Security Onion
- π’ Mentor others entering tech from Kenya
Feel free to collaborate, connect, or just say hi!
π§ [email protected]
π +254 110 579100
π LinkedIn
π
βStrive not to be a success, but rather to be of value.β β Albert Einstein


