The successor of CA_Tool, for when our team switched over to ServiceNow.
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First 'real' project in which I applied these techniques:
- functional-style programming
- working with localStorage and sessionStorage browser APIs (over multiple pages)
- usage of Map and Set object types
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Automated the work-flow for the request creation - as a workaround until real implementation in Service Now admin role
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Reduced the number of clicks per request-type ticket -- from 46 to 4
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New interactions (new tickets) auto-refresh queue and toast notification alert system ;; hopefully as a workaround until real implementation in Snow admin role
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Laptop sleep disable mode, if needed
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Tie-in for the telephony/timetracker webapp intermittent disconection issues -- Toast notification for unwanted Logoff incident
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